28th September 2020

Covid 19 - What We're Doing

C0VID-19 (Coronavirus) is rapidly changing the current landscape and we are following all public health guidelines.

At Delaray we’ve introduced a series of precautionary measures to ensure the health and safety of our customers, staff and community.

These are important to how we will be operating and we thank clients and visitors for their understanding in observing these.

 

1. The Delaray Sales Office is open by appointment only 

  • Clients and visitors must book an appointment ahead of time.
  • We will be at the office during our normal hours of operation (11am to 5pm, 6pm during daylight saving)
  • We will be attending to only one group at a time.
  • Inspections will be allowed with one agent and one prospective purchaser (dependants under the age of 18 and a partner may also attend)

A few additional points for your consideration;

  • Private inspections will be limited to 15 minutes.
  • The 5km rule does not apply when inspecting a house for rent or purchase
  • You can only leave home for a maximum of two hours to attend the inspection
  • Melbourne residents will not be allowed to travel to regional Victoria to inspect properties
  • A fitted face mask will be required, covering the nose and mouth – wearing a scarf, bandana or a face shield will no longer be accepted.

We are maintaining our sales offices at the highest standard of hygiene. As a precautionary measure, we will also be respectfully avoiding shaking hands and providing hand sanitiser for your use upon arrival and departure

2.  Prior to attending your appointment, please notify our sales team if:

  • You have returned from international travel within the past 14 days
  • You have been in contact with someone who has returned from international travel within the past 14 days or has been known to test positive for Covid-19
  • You have felt unwell at any time in the past 14 days
    • Symptoms for the Novel Coronavirus include fever, cough and difficulty breathing

 

3.  Would you like an alternative to visiting or purchasing in person?

Villawood has developed an online deposit system, so you can purchase your land from the comfort of your home.

We can also happily accommodate alternatives for face-to-face meetings including:

  • Phone call
  • Email
  • SMS
  • Facetime
  • WhatsApp Voice or Video call

Please contact us should we be able to provide further assistance.

 

We look forward to welcoming you to Delaray and assisting with your home purchasing journey.